International Journal of Innovative Education Research 3 (2):1-6, April-June 2015


© SEAHI PUBLICATIONS, 2015

EFFECT OF DEMING’S SEVEN QUALITY DISEASES: A CASE OF ENTREPRENEURIAL ACTIVITIES IN WHEATFIELD SCHOOL IN ELDORET, KENYA



Pamela Adhiambo CHEBII1* & Wesley CHIRCHIR2
1Moi University, Department of QS and Entrepreneurship P.O. Box 3900, Eldoret, Kenya
*E-mail: pamelachebii@gmail.com Phone: +254 723 852468
2Wareng Institute, P.O. Box 3713-30100, Eldoret, Kenya
E-mail: warenginstitute@yahoo.com Phone: +254 722 992107

ABSTRACT
The aim of this study has been to establish the influence of quality initiatives on the operations of a Private school run as an enterprise in Eldoret, Kenya. The rationale for this study was based on the information that a number of privately owned schools rarely survive beyond their 3rd birthday. The success of an enterprise depends on a number of factors. These include the type of management or leadership style, the environment surrounding the enterprise, the contribution of the employees and the demographic factors of the customers. The entrepreneur should have such personality variables including; one’s ability to take risks, creativity, innovativeness, high need for achievement, need for autonomy and control of one’s destiny just to mention some factors. The environmental factors that play an important role in determining entrepreneurial success include economic, education, political, socio-cultural, legal, technological and religious variables. Quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs. The data was collected through interview schedule and the operations? know-how” observed in the school were subjected to scrutiny to enhance relevance in the field of study. As the area of study was small and the target population of people was small, it became appropriate to do a census study. A total of 4 key people were interviewed. The study found that wheatfield School suffered from at least six of the seven Deming’s quality disease. The remedy for the diseases included entrepreneurially factored characteristics.
Key words: Deming’s quality disease, Entrepreneurship, Wheatfield School, Management