International Journal of Innovative Social Sciences & Humanities Research 3(2):136-152, April-June 2015


SEAHI PUBLICATIONS, 2015

FACTORS AFFECTING THE PERFORMANCE OF ICT SOFTWARE PROJECT MANAGEMENT: CASE STUDY OF COMPULYNX LIMITED



Esther W. KARURU1 & Isaac OKOLA2
1M.Sc Scholar Jomo Kenyatta University of Agriculture and Technology, Kenya
2Lecturer, Jomo Kenyatta University of Agriculture and Technology, Kenya

ABSTRACT
In the last few years, the project management discipline has matured through the publication of several standards best practices research articles and significant growth in its community of professional From this, it may be concluded that today, the majority of projects are completed successfully. However, literature suggests that this is not the case, especially in the information and communication technology (ICT) environment. The objective of this study is to assess the factors contributing to poor performance of ICT Software project management. The study shall target the ICT Software development management team members (Project Managers, project Designers, developers, Testing team and intergrators) depending on the project team structure for Compulynx Limited.The study adopted descriptive research design since the researcher sought to gather information, summarize, present and interpret it for the purpose of clarification. The study targeted 500 employees of Compulynx Limited in Nairobi. Questionnaires were used to collect data for this study. Statistical package for social science (SPSS) was used to analyse data.The findings were presented inform of tables and charts.. The four independent variables that were studied, explain 88.1% of the factor affecting ICT software projects performance as represented by the R2. Therefore, a further research should be conducted to investigate the other factors (19.9%) that affects ICT software projects performance in Kenya.The study found that majority of the respondents agreed that Project management practices, Top Management support, user involvement and Project Monitoring influence ICT software project performance.
Keywords: project mangement, ICT software, project monitroing